OMNICHANNEL CUSTOMER SUPPORT

Customer support,
connected across every channel.

Manage conversations, orders and customer context from one secure workspace—without losing human control.

Early access · No public self-service signup

Unified InboxIllustrative view
EXAMPLE CUSTOMER

Order delivery question

Could you check when my order is due?
ORDER CONTEXTOrder #EXAMPLE-1001Verified within this account
Write a human reply… Send

ONE WORKSPACE, CLEAR BOUNDARIES

Support context where your team needs it.

01

Unified inbox

Review conversations from multiple platform accounts in one tenant-scoped workspace.

02

Commerce context

Bring verified order context closer to the conversation without merging identities automatically.

03

Human control

Keep outbound replies intentional while AI-assisted workflows continue to develop.

ACCOUNT ISOLATION

Multiple accounts. No blurred context.

WhatsApp Store A and WhatsApp Store B remain distinct channel accounts. Customer and conversation context stays scoped to the workspace and account that authorized it.

Read about security →
Workspace NorthWhatsApp · Store AEtsy · Shop North
Workspace SouthWhatsApp · Store BSeparate customer context

EARLY ACCESS

A calmer way to manage support across channels.

Explore what is available now and what is being built next.